Last updated: August 25, 2026
Digital Products; All Sales Final
TalosAI provides digital country-intelligence products, including time-limited access to interactive dashboards and downloadable static dashboard packages. These products contain proprietary analysis, data organization, visualizations, software functionality, and other intellectual property. Because access is granted and digital content is made available immediately after a successful purchase, all sales are final and non-refundable, except where a refund is required by applicable law.
No Physical Returns or Exchanges
TalosAI does not sell physical goods through the country-dashboard service. There is therefore no physical product to return, exchange, ship, or restock. We do not accept returns or exchanges of digital dashboard access, downloaded files, static dashboard packages, reports, datasets made available through chart controls, or other digital content.
Immediate Delivery and Access
Digital delivery begins when payment is confirmed and TalosAI grants the purchased access or makes the purchased download available. By completing a purchase and requesting immediate access, you ask TalosAI to begin performance immediately and acknowledge that, to the extent permitted by applicable law, you may lose any statutory cancellation or withdrawal right once delivery or access begins.
What Is Not Eligible for a Refund
Refunds will not be provided because a customer:
- changes their mind, no longer needs the product, or does not use all or part of the access period;
- fails to download the static dashboard package during the stated download window;
- does not review, save, or export chart data while access is available;
- purchases the wrong country, access tier, or monitoring period;
- lacks compatible hardware, software, internet access, storage space, or technical capability to use the product;
- disagrees with an analytical judgment, risk score, forecast, methodology, or conclusion;
- experiences a temporary interruption that TalosAI resolves within a commercially reasonable period; or
- violates the applicable terms, access restrictions, or intellectual-property protections.
Duplicate Charges, Unauthorized Transactions, and Delivery Problems
If you believe you were charged more than once for the same purchase, did not authorize a transaction, or did not receive the access purchased because of a TalosAI system error, contact us promptly at info@talosai.us. Please include the email address used for the account, the country dashboard purchased, the purchase date, and the Stripe receipt or transaction identifier. Do not send a full payment-card number or security code by email.
TalosAI will investigate the transaction. Our first remedy for a verified delivery problem will ordinarily be to restore access, correct the entitlement, or reissue the download. TalosAI may issue a refund when required by applicable law, for a verified duplicate or unauthorized charge, or when TalosAI determines that the purchased product was never delivered and cannot reasonably be provided.
Access Periods and Download Responsibility
Online dashboard access expires at the end of the access period shown at purchase. A static dashboard package is a point-in-time copy that may be retained after it has been downloaded, but the customer is responsible for downloading and securely saving it during the stated download window. Expiration of an access or download window does not create a right to a refund.
Intellectual Property
A purchase grants only the limited right to use the purchased digital product for the customer’s own lawful personal or internal organizational purposes. It does not transfer ownership of TalosAI intellectual property. Digital products may not be resold, republished, publicly distributed, sublicensed, scraped, or made available to unauthorized persons.
Mandatory Consumer Rights
Nothing in this policy excludes, restricts, or waives a right or remedy that cannot lawfully be excluded under applicable consumer-protection law. Where mandatory law conflicts with this policy, the mandatory law controls only to the extent required.
Contact
Questions about a purchase or this policy should be sent to info@talosai.us. TalosAI is based in Washington, D.C., United States.